Compare All 18 ServiceNow Certifications
Difficulty ratings, question counts, prerequisites, and direct links to each practice test. Pick your next cert.
Not sure where to start? Take the recommendation quiz →| Certification ▲ | Track ▲ | Difficulty ▲ | Questions ▲ | Rating ▲ | Prerequisite ▲ | Next Step | Practice |
|---|---|---|---|---|---|---|---|
| CSA CSA System Administrator | Core | 392 | None | CAD or CIS-ITSM | |||
| CAD Certified Application Developer | Developer | 325 | CSA recommended | CIS-ITSM | |||
| ITSM CIS-IT Service Management | Core | 198 | CSA + CIS-DF (from Jan 2027) | CIS-DF | |||
| DF CIS-Data Foundations / CSDM | Data & CMDB | 470 | CSA | CIS-Discovery | |||
| DISCO CIS-Discovery / RISCO | Infrastructure | 173 | CSA + CIS-DF (from Jan 2027) | CIS-Service Mapping | |||
| SM CIS-Service Mapping | Infrastructure | 270 | CSA + CIS-DF (from Jan 2027) | CIS-Discovery | |||
| EM CIS-Event Management | Infrastructure | 200 | CSA | CIS-Discovery | |||
| SAM CIS-Software Asset Mgmt | Asset Mgmt | 220 | CSA + CIS-DF (from Jan 2027) | CIS-HAM | |||
| HAM CIS-Hardware Asset Mgmt | Asset Mgmt | 240 | CSA + CIS-DF (from Jan 2027) | CIS-SAM | |||
| CSM CIS-Customer Service Mgmt | Service Mgmt | 340 | CSA | CIS-FSM | |||
| FSM CIS-Field Service Mgmt | Service Mgmt | 264 | CSA | CIS-CSM | |||
| HRSD CIS-HR Service Delivery | Service Mgmt | 220 | CSA | CIS-CSM | |||
| SPM CIS-Strategic Portfolio Mgmt | Service Mgmt | 350 | CSA | CAS-PA | |||
| PA CAS-Performance Analytics | Developer | 216 | CSA | CIS-SPM | |||
| SIR CIS-Security Incident Response | Security | 281 | CSA + CIS-DF (from Jan 2027) | CIS-VR | |||
| VR CIS-Vulnerability Response | Security | 213 | CSA + CIS-DF (from Jan 2027) | CIS-SIR | |||
| GRC CIS-Risk & Compliance GRC/IRM | Risk & Compliance | 300 | CSA | CIS-TPRM | |||
| TPRM CIS-Third-Party Risk Mgmt | Risk & Compliance | 180 | CSA | CIS-GRC |